This presentation will show you the various ways you can create a presence for your business using Facebook, how you can connect with customers on Facebook, and the tools that will help you understand and manage those relationships. Build a presence on Facebook Connect with customers Measure your results DOWNLOAD THE PRESENTATION HERE Looking to...Read More

Strong, positive teamwork is defined by a leader who has a vision and the ability to inspire his or her team to work toward the realisation of that vision. The leader is not threatened in the least by the expertise and diversity of his or her team. Rather, a good team leader engages his or...Read More

There are many ways to improve the way you communicate. For example, you will always start things off on the right foot by opening the conversation in a way that creates mutual respect. Using phrases such as, “If you have a minute, I’d like to talk with you about something that I think will improve...Read More

If there is one communication skill that is vitally important to learn, it’s listening – not just for the benefit of your work life but also for your personal life too. Listening gives us the ability to interpret and receive instructions and to think empathetically and sympathetically. We’ve put together 20 tips, so that you...Read More

Not all body language is universal. There are differences in the way that men and women communicate. Body language is often confused between genders. In order to prevent miscommunications, it is important to understand the signals that are common to most people as well as the different signals that men and women communicate with their...Read More

Since the advent of the world wide web and the boom in online adoption that has escalated since the turn of the millennium, many things have been simplified, refined and enhanced through the internet – and learning is one of them. There is no doubt that e-learning is very much here to stay, with online...Read More