Social intelligence is the empathy, understanding, and cognition that is necessary to be effective in social settings. It allows us to identify and interpret social cues and react appropriately. Empathy is the ability to understand or share feelings. Some people are naturally more empathetic than others. However, it takes more than empathy to have effective social intelligence. You run the risk of creating animosity if you react inappropriately in social situations. This requires understanding of social norms and cultural customs. Remember that different cultures have different social cues, so you should take some time to research cultural customs when working internationally.
Ways to Improve Social Intelligence:
It is easy to become caught up in our own lives. Paying attention to others, particularly you manager, will improve your social intelligence.
Practice interpreting social cues that you see in others. Learn to interpret facial expressions, and become culturally aware of those around you.
Before you blurt out a response in a social situation, think about its appropriateness. This will improve your social intelligence.