I bet you have had times when you have walked into a shop and felt immediately welcome. Iím also pretty sure that youíve had occasions where youíve felt just the opposite. What was the difference? What happened in the place that created that welcome feeling within you? Maybe the assistant noticed you entering and offered...Read More

Many motivational experts like to say that leaders are made, not born. I would argue the exact opposite. I believe we are all natural born leaders, but have been deprogrammed along the way. As children, we were natural leaders – curious and humble, always hungry and thirsty for knowledge, with an incredibly vivid imagination; we...Read More

Mairi McHaffie, founder of Scene Change Creative Consultants, speaks to Krystal Roxx on her radio show, ‘Superfoxx’, Soho Radio, London. McHaffie talks about the importance of body language and how to make an impact and influence people in the workplace. How to build confidence and female empowerment are McHaffie’s favourite topics, hence the enthusiastic atmosphere...Read More

“Personality can open doors, but only character can keep them open.” ~Elmer G. Letterman “The best job goes to the person who can get the job done without coming up with excuses or passing the buck” ~Napolean Hill What About Politics? Political Astuteness is something that you may not learn in school; however, it plays...Read More

Do you want to get a promotion and make a lot more money? Do you want to be recognized for your hard work? Do you want to keep your job and not be downsized? In fact, do you want to know the secret to be Upsized? The most important skill you will ever learn is...Read More

Put your best foot forward every time! One of the reasons that many people fear taking the podium is because they are afraid of being the focal point of everyone’s attention and they don’t want to make a fool of themselves. There are several things you can do to “fool-proof” your speaking event so that...Read More

Managing other people has ample rewards when you are able to see how your team is benefiting and growing under your expert governance, but it is just as easy to get it wrong if you do not pay attention to the following managerial pitfalls. Failure to lead by example As a manager, you are also...Read More

As in any personal relationship, lack of trust and confidence in a commercial enterprise can lead to a lack of commitment to the cause, and this can lead to underperforming and failed objectives. There are two issues to deal with concerning trust and confidence: 1. Trust in the organisation Trust in the higher objectives of...Read More

… but what if you’re shy … or introvert or hate networking? Here are some tips that work. I started my networking group eight years ago with 30 women. Last month we had 87. Back then there were precious few women-only networks. Now there are dozens. So you have quite a choice.  And the best of...Read More

Leadership is action, not a position. Leadership is defined by what we do, not the role we are in. “For what we’ve discovered, and rediscovered, is that leadership isn’t the private reserve of a few charismatic men and women. It’s a process ordinary people use when they’re bringing forth the best from themselves and others....Read More