Each of us can probably think of at least one difficult personality with whom we have had to deal with, either at work or in our personal lives. With a strategy, it is possible to learn what the person does to annoy you, and what you might be doing to aggravate the situation.
“The ability to work with people is as purchasable a commodity as coffee or sugar, but I’ll pay for it more than any other ability under the sun.” John D. Rockefeller
Lesson learning-topics