Similar to 360 degree feedback, skip level feedback allows an employee to make suggestions and comments about themselves and management, but is normally done in a direct contact meeting. This type of feedback is generally done orally with prepared questions, instead of printed on forms or surveys. Skip level feedback allows a manager and their employee to meet directly and talk openly. The manager or supervisor is able to view the employee’s progress and their general contribution to the company. Since the employee’s direct supervisors or bosses are not included in these meetings, the employee is free to make unbiased comments about their management and what they want/need from them.
Keys to skip-level feedback:
- Usually done orally in a private meeting
- Open ended questions allows the employee to make comments and suggestions
- Once feedback is received, a plan for improvements can be made