You expect your employees to make mistakes and fumble the ball at times. Sometimes a professional reminder can get them back on track and further actions aren’t needed. However, when an employee repeats several negative behaviors or continues to fail after you’ve coached and guided them, this is a sign that they are not learning the correct behavior. If the employee continues to choose actions and behaviors that are causing negative effects in the office, additional coaching and counseling is needed. Focus on the fact that the current behavior is not producing the desired results and work together to form a different plan of action.