Feedback is the main way of educating employees on how they are performing on the job. Feedback can be given informally, such as orally or in a meeting, or formally, such as on an employee review. Providing effective and timely feedback can help the employee identify what is needed, and can lead the way to creating goals to fill in these ‘gaps’ or other areas of improvement. They also provide praise and credit when it is due, which can encourage the employee to continue on their successful track. Monitor how much time passes before feedback is delivered – if given too long after an incident it may not hold much bearing and may not be taken seriously by the employee.
Tips:
- Prepare and outline what you want to say or address
- Decide if feedback should be given formally or informally
- Identify the reason for feedback – whether positive or negative
- Track each feedback session or meeting given.