Open door policies are a great way to let your employees know that your door is always ‘open’ to them and they are free to approach you with any problems or concerns. These types of policies usually ensure that employees are free from repercussions when they approach someone in management. When employees feel at ease about approaching you or other management, it encourages more open communication and allows for valuable feedback to be received. Establish your ground rules, such as office hours or best method of contact, and share this information with all of your employees. Answer any questions they may have and let them to know to follow up with you if needed.
Tips:
- Establish what members of management are in the open door policy
- Decide if there are any guidelines to follow (office hours, contact procedure)
- Ensure all employees are aware of the policy